Privacy policy
Last updated: January 13, 2026
At Lurelle™, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit ShopLurelle.com, purchase our products, or otherwise interact with our website and services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
To provide you with the best shopping experience, we may collect different types of personal information depending on how you interact with our website.
Contact Information
When you place an order or contact us, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
Payment Information
Payments are securely processed through trusted payment providers. We do not store your complete credit card or payment details on our servers.
Order Information
We may collect information related to your purchases, including:
- Products ordered
- Shopping cart contents
- Order history
- Returns or exchanges
- Payment confirmation
- Shipping information
Account Information
If you create an account, we may collect:
- Username
- Password
- Saved preferences
- Wishlist items
- Order history
Device & Browsing Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Pages viewed
- Time spent on our website
- Referral source
- Shopping activity
How We Collect Information
We collect information in several ways, including:
- Information you provide directly during checkout
- Customer support communications
- Account registration
- Cookies and similar technologies
- Analytics tools
- Shopify platform services
- Trusted third-party partners
How We Use Your Information
We use your information to operate our business and improve your shopping experience.
This includes:
- Processing and fulfilling orders
- Providing customer support
- Sending order confirmations and shipping updates
- Managing returns and exchanges
- Preventing fraud and unauthorized transactions
- Improving website functionality
- Personalizing product recommendations
- Conducting analytics and business reporting
- Complying with legal obligations
Marketing Communications
With your permission, we may send emails regarding:
- New product launches
- Exclusive offers
- Promotions
- Brand updates
- Special events
You may unsubscribe at any time by clicking the Unsubscribe link included in our marketing emails.
Please note that transactional emails related to your orders will still be sent when necessary.
Cookies & Tracking Technologies
Lurelle™ uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your shopping cart
- Save your preferences
- Analyze website performance
- Measure advertising effectiveness
- Personalize content
- Improve website security
You may disable cookies through your browser settings, although certain website features may no longer function properly.
Sharing Your Information
We only share personal information when necessary to operate our business.
Your information may be shared with:
- Shopify
- Payment processors
- Shipping carriers
- Fulfillment partners
- Customer support providers
- Analytics providers
- Marketing platforms
- Legal authorities when required by law
We do not sell your personal information to third parties.
Shopify Platform
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to sell our products.
Certain information is processed by Shopify to facilitate secure payments, fraud prevention, website functionality, and order fulfillment.
For additional information regarding Shopify's privacy practices, please refer to Shopify's Privacy Policy.
Third-Party Services
Our website may contain links to third-party websites or services.
Once you leave ShopLurelle.com, this Privacy Policy no longer applies.
We encourage you to review the privacy policies of any third-party websites before providing personal information.
Children's Privacy
Our products and services are intended for adults.
We do not knowingly collect personal information from children under the age required by applicable law.
If we become aware that such information has been collected, we will promptly delete it.
Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect your personal information.
While we continuously work to protect your data, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Prevent fraud
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized.
Your Privacy Rights
Depending on your country or region, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Receive a copy of your data
- Withdraw consent where applicable
- Restrict certain types of processing
- Opt out of marketing communications
- Object to targeted advertising where permitted by law
To exercise any of these rights, please contact us using the information below.
International Data Transfers
Because we serve customers around the world, your information may be processed or stored outside your country of residence.
Where required by law, appropriate safeguards will be implemented to protect your personal information during international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or website functionality.
The revised version will be published on this page together with an updated Last Updated date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Lurelle™
We aim to respond to all privacy-related inquiries within 24–48 business hours.